![]() Check next to your profile Name, you should see a little blue envelope, please click on it. If yes? please send me a private message with the region you are contacting us from. ![]() If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer. ![]() Let's try these steps to reset the printer -Ģ) Unplug the power cord from the printer & wall.Ĥ) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.ĥ) Insert the cartridges back into the printer.Īlso, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware Hi to the HP Support Community. I'd be happy to assist you with the printer error.
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